Heaven Chat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
We collect information that you provide directly to us, including:
Account information (username, email, phone number)
Profile information (photos, bio, interests)
Content you create (posts, messages, comments, stories)
Payment information (for premium subscriptions)
KYC verification data (for identity verification)
Device information and usage data
Location data (with your permission)
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Detect, prevent, and address fraud and security issues
Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
End-to-end encryption for messages
Secure data transmission using TLS/SSL
Regular security audits and updates
Limited access to personal information
Secure data storage with Firebase
Data Sharing and Disclosure
We do not sell your personal information. We may share your information:
With your consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist our operations
In connection with a business transfer
Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Delete your account and data
Opt-out of marketing communications
Export your data
Withdraw consent for data processing
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
Third-Party Services
We use third-party services that may collect information:
Firebase (authentication, database, storage)
Google Analytics (usage analytics)
AdMob (advertising)
Stripe/RevenueCat (payment processing)
Veriff (identity verification)
Agora (video/audio calls)
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: